The real estate industry has been undergoing a rapid transformation—driven by resident expectations, the shift to remote work, and growing demand for tech-enabled convenience through apps. But while many properties have upgraded leasing software and online payment systems, one area often lags behind: visitor access.
Traditional call boxes—those outdated intercoms at the gate—no longer reflect the lifestyle or expectations of today’s renters and self-storage customers. That’s where Gatewise’s Virtual Call Box comes in, bringing cloud-based, mobile-powered visitor access into the spotlight.
In the past, visitor access was often an afterthought: install a hardwired intercom, list the names, and hope the call gets through. But with remote leasing, deliveries, and the popularity of self-guided tours, this approach is no longer effective—or acceptable for modern retail.
Gatewise identified this gap and responded with a Virtual Call Box that doesn’t just modernize visitor access—it redefines it. It allows residents to receive guest calls directly on their smartphones and open gates remotely with one tap. It removes the need for in-unit hardware, eliminates landlines, and transforms visitor entry into a mobile, on-demand experience.
Today’s residents want control, immediacy, and flexibility. They don’t want to miss a package or leave a visitor stranded at the gate because they weren’t home to pick up a call from a legacy system. The Gatewise Virtual Call Box aligns perfectly with these expectations by enabling communication through a smartphone app.
For residents, it feels like an upgrade in lifestyle. For operators, it’s a scalable, cloud-native access control feature that cuts down on hardware costs, maintenance, and manual intervention.
Operators managing multifamily portfolios or self-storage chains understand the operational pressure of managing access across multiple locations with a smart gate call box. Legacy call boxes create inefficiencies—they break down, require manual directory updates, and are difficult to monitor remotely.
With Gatewise, everything is centralized and accessible through a smartphone app. Through a single cloud dashboard, managers can:
It’s the kind of digital tool that supports centralized operations, hybrid staffing, and the trend toward two-way communication. super-scaling property maintenance and leasing across multiple locations.
The upfront cost of traditional intercom systems is only the beginning of investing in a modern callbox solution. Ongoing phone service, replacement parts, service calls, and system upgrades create a cycle of recurring costs that add up fast—especially across a growing portfolio.
Gatewise’s Virtual Call Box removes that burden. It eliminates the need for:
Instead, updates are rolled out automatically via the cloud, and the entire system evolves alongside your property—without added infrastructure.
From smart locks to self-guided tours, contactless experiences are becoming a baseline expectation. The Virtual Call Box plays a critical role in delivering that frictionless experience at the entry point of your community, enhancing two-way communication.
Whether it’s a resident letting in a friend, a prospect accessing a self-guided tour, or a delivery arriving during off-hours, Gatewise ensures the experience is fast, intuitive, and secure.
And because the system is built for cloud-based access control, it integrates seamlessly with a smartphone. cloud-based access control, it can adapt to evolving needs without the constraints of physical hardware.
In competitive markets, resident satisfaction is often determined by small, consistent moments. Smooth entry access is one of them. When your property offers intuitive, reliable ways for residents to manage visitors, it communicates that you value their time, safety, and convenience.
More importantly, it gives your team confidence—knowing that visitor access is no longer a security risk, a technical problem, or a service ticket waiting to happen.
Digital transformation in property management doesn’t stop at the leasing office—it must extend to the gate, the lobby, and the access point. The Gatewise Virtual Call Box is built for this shift. It delivers the right mix of security, mobility, and control that today’s properties require—and tomorrow’s residents will demand.
If your property is still relying on a physical call box to manage visitor access, now is the time to make the switch. With Gatewise, you don’t just replace hardware—you unlock a new level of operational efficiency and resident experience.
Schedule a demo today or explore the features at gatewise.com/virtual-call-box to learn how your community can benefit from the future of visitor access.
Gatewise offers a simple and modern gate entry system that provides residents with a mobile app and managers with a cloud-based management portal.
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