Gatewise puts facility managers in control of every gate and door

As a facility manager, you keep the whole operation moving: tenant move-ins, vendor visits, access questions, and everything in between. Gatewise is a smart access platform built for how you actually work, with an intuitive portal that answers most access questions in seconds and workflows you learn in an afternoon, not a training week.

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Self-storage facility manager reviewing access on a tablet at the front desk

Benefits

Why facility managers

Gatewise

An intuitive cloud portal your whole team picks up fast, with no IT tickets

Onboard and offboard tenants in a few clicks, with no codes to issue or reset

Real-time visibility into every entry at every gate and door

Responsive support for the edge cases, whenever you need it

Features

Discover smarter, simpler self-storage access control

Onboard and offboard tenants without the code shuffle

Tenant turnover should take minutes, not a maintenance ticket:

Issue a unique, revocable smartphone credential to every new tenant in a few clicks

Revoke access instantly when a tenant moves out, with nothing physical to collect

Retire the shared-code workflow, so no code outlives the tenant who received it

Update access for transfers and unit changes without touching hardware

No key inventory, no code resets, no waiting on a vendor to make a change.

Answer any access question in seconds

When a tenant asks who accessed what and when, the portal has the answer:

View detailed logs showing who accessed which gates and doors, and when

Filter activity by date range, access point, or tenant for fast answers

Spot unusual or unauthorized access attempts the moment they happen

Export logs for record-keeping, insurance, or compliance requests

Give every user the right app experience

User groups keep tenants, staff, and maintenance in their lanes:

Create separate user groups for tenants, on-site managers, and maintenance personnel

Assign specific access points to each group, so every tenant sees only what is relevant to them

Update group-based visibility as staffing or roles change

Set proximity rules per access point, requiring physical presence where it matters

Handle visitors and deliveries without leaving your desk

Guest Access gives walk-ups a real answer at the gate:

A visitor scans a QR code and connects with you over two-way video, wherever you are

Grant one-time entry on the spot for prospects, contractors, and delivery drivers

Send time-limited Visitor Keys for scheduled visits, expiring automatically

Every guest entry lands in the same audit trail as tenant access

See how Guest Access works →

Set schedules once, adjust in minutes

Access hours follow your rules, automatically:

Define default operating hours that control access across the facility

Offer 24-hour storage access to the tenants and user groups who need it

Create custom schedules for holidays, special events, or maintenance windows

Override schedules for one-off adjustments, synced across every access point

the bottom line

The Gatewise advantage

Your day is measured in how smoothly the facility runs and how quickly tenant questions get answered. Gatewise takes the access workload off your plate: one portal for every gate and door, credentials that follow the tenant lifecycle automatically, and support that picks up when you call. Trusted across 500,000+ units nationwide, it is access control that works the way you do.

“We had so many gate issues at our properties, we knew we had to try Gatewise. And now, after implementing it at 3 properties, we'll never go back to traditional systems.”

Heather F.

Area Regional Manager HLC Equity

“I 100% recommend Gatewise. No more remembering codes for every gate! With one app I can access all my sites! Shelly has been so helpful as well! She is responsive & constantly follows up to ensure customers are satisfied!”

Amanda W.

Property Supervisor, Q10 Property Advisors

“From a security/safety standpoint, we love it as operators because there’s no keypad with codes that have been in the system for 10 years that nobody has ever changed. It really gives us control of our gate system which we haven’t had in a long time.”

Stephanie G.

Multifamily Executive HAA Executive Board Member NAA Education Faculty