Console Terms

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1. Acceptance of Terms

• These GateWise Management Console Terms and Conditions of Use (“Terms“) are a legally binding agreement between GateWise, Inc., its subsidiaries, and affiliates (collectively, “GateWise“) and yourself (“you”), and are an integral part of the Subscription Agreement and any of its supplements, executed between you and GateWise (the “Subscription Agreement”).

• By clicking the “I Agree” or such similar button prior to accessing any of GateWise’s services and/or products and/or content and/or servers and/or programs and/or apps and/or web services and/or management consoles and/or websites (collectively, the “Services”) and and/or by otherwise accessing and/or using any of the Services, you represent that you have read, understood, accepted and agreed to be bound by these Terms, that you have the full power and authority to enter and be bound by these Terms, and that you have all rights and interest to manage and hold the Facilities. If you do not agree to these Terms, do not use the Services.

• GateWise reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms, at any time. Revisions to the Terms will be effective upon GateWise’s posting of such revised Terms at GateWise.com/ It is your responsibility to check these Terms for changes periodically. Your continued use of the Services after such posting of changes will constitute your consent to be bound by the revised Terms. If you do not agree to the Terms, your only remedy is to discontinue your use of the Services and to cancel any Account (as defined below) you have created for use of the Services. GateWise may (but is not obligated) to send a notice whenever changes are made.

• GateWise reserves the right to cease providing you with Services and/or to terminate or suspend all or part of your Account created for using the Services, without prior notice and without liability, without derogating from your rights pursuant to the Subscription Agreement.

• GateWise may change any part of the Services, at any time, or discontinue the Services or any part thereof, for any reason, without prior notice and without liability, without derogating from your rights pursuant to the Subscription Agreement.

• The Services are made available for use pursuant to the Subscription Agreement only. You are not allowed to resell, deep-link, use, copy, monitor (e.g., spider, scrape), display, download, reproduce, or use crawlers, robots, data mining or extraction tools of any type in connection with any content or information, software, products or service available through the Services for any commercial or competitive activity or purpose.

2. Description of the Services

• GateWise installs “smart” Hardware on existing access points of gated communities (a “Facility”) (gates, amenity doors, garages, etc.), which allows such access points to be opened using the GateWise Mobile App (the “App”), all pursuant to the permission rights granted to the App user in relation to the specific access point (the “Permissions”). For the purposes of these Terms, an access point with an installed GateWise Hardware shall be referred to as a “Wise Gate”.

• So long as you are a manager of a Facility under a valid, paid, Subscription Agreement with GateWise (“Access Point Manager“) in relation to a given Wise Gate, you will be given access to the GateWise Management Console (the “Console”), and the Console will allow you to control the Permissions granted to any given App user to open such Wise Gate.

3. Grant of License

• As long as you fully comply with the Subscription Agreement and these Terms, GateWise grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable, limited scope license to access and use the GateWise Management Console (the “Console”), solely in connection with your use of the Services pursuant to the Subscription Agreement and for no other purpose, at such rates and for such time as is therein stated in the Subscription Agreement.

• You hereby acknowledge that your license to use the Services is limited by these Terms, and, if you violate or if, at any point, you do not agree to any of these Terms, your license to use the Services shall immediately terminate, and you shall immediately refrain from using the Services, without any liability to GateWise and without being entitled to any refunds from GateWise.

• The Services and all rights therein are and shall remain GateWise’s property or the property of GateWise’s licensors. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner GateWise’s company names, logos, product and service names, trademarks or services marks or those of GateWise’s licensors.

• GateWise retains all rights in the Services and its related materials (including, but not limited to, applications, software, designs, graphics, texts, information, pictures, video, sound, music, and other files, and their selection and arrangement) (collectively, the “IP”). The entire contents of the Services are protected by applicable copyright, trade dress, patent, and trademark laws, international conventions, and other laws protecting intellectual property and related proprietary rights. You may not directly or indirectly modify, decompile, disassemble, reverse engineer, copy, transfer, create derivative works from, rent, sub-license, distribute, reproduce framed, republish, scrape, download, display, transmit, post, lease or sell in any form or by any means, in whole or in part, use for any purpose other than for using the Services pursuant to these Terms or otherwise exploit any of the IP without GateWise’s explicit, prior written consent. You hereby acknowledge that you do not acquire any ownership rights by using the Services or by accessing any of the IP, or rights to any derivative works thereof.

4. Access to the Services

• The Services are made available to you pursuant to a valid Subscription Agreement (and its supplements) between you and GateWise. You hereby acknowledge that your use of the Services does not establish GateWise as a provider of any access point management services to the Facility, and you acknowledge that any liability or responsibility in relation to the Services and/or the Access Points lays exclusively with you.

• The Services provided are based on Permissions granted to Users Accounts, which shall be configured by you via the Console. While GateWise provides you with the user interface to configure such Permissions, GateWise itself does not bear any responsibility or liability in relation to the configurations configured by you, and you agree to indemnify and hold GateWise harmless for any demands, claims, suits or complaints made in relation to such configuration.

• You agree to comply with all applicable laws when accessing or using the Services and/or configuring the Permissions, and you may only access or use the Services for lawful purposes (e.g., no configuring permissions that allow the opening of access points which such third party does not have a lawful right to open).

• It is your responsibility to ensure that your mobile device or other platform using the Console meets all the necessary technical specifications to enable you to access and use the Services. GateWise does not provide you with the equipment to access and/or use the Services. You are responsible for all fees charged by third parties related to your access and use of the Services (e.g., charges by Internet service providers or air time charges).

• You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from your device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services, the App, the Console any updates thereto. GateWise does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

5. Acceptance of the General GateWise Terms and Conditions of Use and assumption of liability

• You acknowledge and agree that you have thoroughly reviewed the General GateWise Terms and Conditions of Use posted at _________ (the “General Terms”) and agree that all users of the Services shall be bound by them (including any revisions as permitted pursuant to Section 1.3 of the General Terms), and the General Terms are incorporated herein by reference. Your continued Subscription and/or use of the Services after such posting of changes will constitute your consent that all users by bound by such terms. If you do not agree to such terms, your only remedy is to discontinue the Subscription, and discontinue your use of the Service.

• Without derogating from any of GateWise’s legal remedies available by law, you hereby undertake to take all reasonable measures to enforce the General Terms on users.

• You hereby undertake to assume any and all liability imposed on you pursuant to the General Terms (as the Access Point Manager), as well as to indemnify and hold GateWise harmless for any and all acts or omissions performed by you as the Access Point Manager.

• You are hereby made aware and expressly agree that ALL USER ACTIVITY ON THE USER ACCOUNT MAY BE LOGGED AND STORED. GateWise may disclose any information it has about the users (including their identity) if it determines that such disclosure is necessary in connection with any inquiry, investigation, or complaint regarding the use of the Services, or to identify, contact or bring legal action against someone who may have made use of the Services and/or who may have caused damage, injury to or interference with (either intentionally or unintentionally) any right or property belonging to GateWise, the Facility, or any third party. GateWise reserves the right at all times to disclose any information that GateWise deems necessary to comply with any applicable law, regulation, legal process or governmental request. GateWise also may disclose user information when GateWise determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

6. Manager Account

• In order to use the Console, you must register for and maintain an active Manager Account (“Manager Account“).

• Registration for a Manager Account requires that you submit your email address to GateWise, and verify the validity of the email address by inputting a verification code sent by email to your email account. A change in your email account may result in your inability to access or use the Services.

• GateWise may be require you to provide additional personal information and/or provide proof of identity or other method of identity verification to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide such information or proof of identity or other method of identity verification.

• You agree that GateWise may contact you by email or by telephone or text messages (including by an automatic telephone dialing system) at any of the phone numbers provided by you or on your behalf in connection with a Manager Account, including for technical support purposes.

• The following rules govern the security of your Manager Account and the information stored in relation to your Manager Account. For the purposes of these Terms, references to Manager Account shall include any account and account information, including names, phone numbers, addresses, and any activity log related to the Service, such as the date and time that the Account was used to open a given Wise Gate and/or provide access to a user:

• You may not authorize third parties to use your Manager Account. You may not assign or otherwise transfer your Manager Account to any other person or entity.
• In the event you become aware of or reasonably suspect any breach of security, including, without limitation any loss, theft, or unauthorized use or unauthorized access to your Manager Account, you must immediately notify GateWise.
• You are responsible for all activity on your Manager Account, whether or not such actions were taken by you, including actions taken by third parties, and shall accept full responsibility for any unauthorized use of the Service.
• You acknowledge that your Manager Account may be terminated if it is used to engage in any activity that violates these Terms or is otherwise improper or illegal, or if you are in breach of the Subscription Agreement;

• You are hereby made aware and expressly agree that ALL ACTIVITY ON THE MANAGER ACCOUNT MAY BE LOGGED AND STORED. GateWise may disclose any information it has about the users (including their identity) if it determines that such disclosure is necessary in connection with any inquiry, investigation, or complaint regarding the use of the Services, or to identify, contact or bring legal action against someone who may have made use of the Services and/or who may have caused damage, injury to or interference with (either intentionally or unintentionally) any right or property belonging to GateWise, the Facility, or any third party. GateWise reserves the right at all times to disclose any information that GateWise deems necessary to comply with any applicable law, regulation, legal process or governmental request. GateWise also may disclose user information when GateWise determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

• GateWise may preserve any communication between you and GateWise through the App or its Services, and may disclose such data if required to do so by law or if GateWise determines that such disclosure is necessary to (1) comply with legal process, (2) enforce these Terms or the Subscription Agreement, (3) respond to any claims, or (4) protect the rights, property or personal safety of GateWise, its employees, clients, users, and the public.

• You agree that GateWise may, in its sole discretion, without prior notice, terminate your access to the Services, for any reason, including (but not limited to): (i) GateWise determines that you have violated these Terms; (ii) a request made by law enforcement or other government agencies; (iii) you cease to be under a valid, paid, subscription agreement with GateWise in relation to such access point; (iv) technical issues or problems. You agree that GateWise will not be liable to you or to any third party for termination of your access to the Services for any reason.

• GateWise’s collection and use of personal information in connection with the Services is described in GateWise’s Privacy Policy.

• You are responsible for obtaining the data network access necessary to use the Services. Your network’s data and messaging rates and fees may apply if you access or use the Services from your device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Console any updates thereto. GateWise does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

7. Rules of Conduct

• You represent and warrant that you have full right and authority to use the Services and to be bound by these Terms. You agree that you will comply fully with these Terms and all applicable domestic and international laws, regulations, statutes, ordinances that govern your use of such Services. Without limiting the foregoing and in recognition of the global nature of the Internet, you agree to comply with all local and international rules regarding online conduct. You also agree to comply with all applicable laws affecting the transmission of content or the privacy of persons.

• You shall not defraud, or attempt to defraud, GateWise, GateWise’s clients and/or users, the Facility owners, or any other third party, and you shall not act in bad faith in your use of the Services.

• If GateWise determines that you have acted in bad faith and/or in violation of these Terms, or that your actions fall outside of reasonable community standards, GateWise may, at its sole discretion, terminate your Manager Account(s) and prohibit you from using the Services, without any liability and without need to provide you with any refund. You agree that your use of the Services shall be lawful and that you will comply with the usage rules. In furtherance of the foregoing, and as an example and not as a limitation, you agree that you shall not:
  • Use the Services or the GateWise servers for any purpose that is not for the purpose of the lawful control of the Wise Gates;
  • Use the Services or the GateWise servers to solicit the performance of any illegal activity or other activity which infringes the rights of GateWise or others;
  • Attempt to interfere with, hack into or decipher any transmissions to or from the servers for the Services; and/or interfere with the ability of others to enjoy using the Services, including disruption, overburden or aid the disruption or overburdening of the Services’s servers, or take actions that interfere with or materially increase the cost to provide the Services for the enjoyment of all its users;
  • Upload or transmit (or attempt to upload or transmit) files that contain viruses, Trojan Horses, worms, time bombs, cancelbots, corrupted files or data, or any other similar software or programs that may damage the operation of the Services or the devices of other users of the Services;
  • Encourage any third party to: (i) directly or indirectly generate usage, queries, impressions, or clicks through any automated, deceptive, fraudulent or other invalid means; (ii) edit or modify any tag, or remove, obscure or minimize any tag in any way; or (iii) engage in any action or practice that reflects poorly on Wisegate or otherwise disparages or devalues Wisegate’s reputation or goodwill.

8. Termination of Manager Account

• GateWise reserves the right to refuse access to the Services or may terminate your Manager Account without notice and for any reason, including, but not limited to, a suspected violation of these Terms, illegal or improper use of your Manager Account, or illegal or improper use of the Services, or GateWise’s intellectual property as determined by GateWise in its sole discretion.

• GateWise is not required to provide you any notice prior to suspending or terminating your access to the Services or to your Manager Account, or refund any payments made to GateWise in connection with the Subscription Agreement and/or the Services.

• In the event that GateWise terminates access to the Services or to your Manager Account, you may not participate nor make use of the Services again without GateWise’s express prior written consent. GateWise reserves the right to refuse to keep accounts for, and provide access to the Services or any future service or any part thereof to, anyone.

9. Disclaimers and Limitation of Liability

• YOU AGREE THAT YOUR ACCESS AND USE OF THE SERVICES AND/OR THE WISE GATE SHALL BE AT YOUR SOLE RISK.

• To the fullest extent permitted by law, GateWise, its managers, directors, officers, shareholders, partners, affiliates, employees, consultants, service providers and/or any other person or entity acting on its behalf, disclaim all warranties, explicit or implied or statutory, in connection with the Services and your use thereof, the Hardware, the access point, or the Facility.

• The services are provided on an “as is” and “as available” basis. GateWise disclaims all representations and warranties of any kind, whether express, implied, or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. GateWise makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability, or availability of the services, or that the services will be uninterrupted or error-free. GateWise further does not warrant that the service will be secure or uninterrupted.

• GateWise makes no warranties, express or implied, as to any matter whatsoever, including, without limitation, the condition of the Hardware, its merchantability, its design, its capacity, its performance, its material, its workmanship, its fitness for any particular purpose, or that it will meet the requirements of any laws, rules, specifications, or contracts which provide for specific apparatus or special methods. GateWise further disclaims any liability whatsoever for loss, damage, or injury to you or any third party as a result of any defects, latent or otherwise, in the Hardware. GateWise shall not be liable in any event to you or any third party for any loss, delay, or damage of any kind or character resulting from defects in, or inefficiency of, the Hardware or accidental breakage thereof.

• GATEWISE SHALL NOT BE LIABLE AND SHALL NOT BEAR ANY RESPONSIBILITY FOR ANY DAMAGE, PERSONAL INJURY OR BODILY INJURY OR DEATH, CAUSED AS A RESULT OF THE CONDITION OF THE FACILITY, INCLUDING THE ACCESS POINTS ONTO WHICH GATEWISE’S HARDWARE SHALL BE INSTALLED, AND/OR AS A RESULT OF THE BEHAVIOR AND/OR ACT AND/OR OMISSION AND/OR BREACH OF THE DUTY OF CARE OF THE MANAGER OF THE FACILITY AND/OR VISITORS TO THE FACILITY, INCLUDING ANY OFFICERS, AGENTS, EMPLOYEES, OR SUBCONTRACTORS AND/OR THOSE ACTING ON THEIR BEHALF, OR ANY LIABILITY ARISING FROM THE ACTS AND OMMISSIONS OF PERSONS ENTERING THE FACILITY THROUGH THE USE OF THE APP (WHETHER AUTHORIZED OR UNAUTHORIZED USER) AND YOU HEREBY RELEASE GATEWISE OF ANY LAWSUITS, CLAIMS, DEMANDS, LOSSES, LIABILITIES, DAMAGES, AND EXPENSES (INCLUDING ATTORNEYS’ FEES) ARISING IN RESPECT OF ANY SUCH DAMAGE, PERSONAL INJURY OR BODILY INJURY OR DEATH, INCLUDING ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OR LOSSES WHICH MAY BE SUFFERED BY ANY PARTY IN CONNECTION WITH THE SUBJECT MATTER HEREOF. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, COMPENSATION, REIMBURSEMENT OR DAMAGES ON ACCOUNT OF PRESENT OR PROSPECTIVE PROFITS, EXPENDITURES, INVESTMENTS OR COMMITMENTS.

• Furthermore, GateWise assumes no liability or responsibility for any:
  • liability or responsibility not explicitly assumed by GateWise in these Terms;
  • errors, mistakes, inaccuracies, non-suitability or non-conformity of any kind;
  • direct, indirect, special, incidental, punitive or consequential damages including without derogating personal injury, property damages and/or monetary damages, of any nature whatsoever, arising out of the use of or the inability to use the Services and/or the access point;
  • unauthorized access to or use of the GateWise servers and/or any and all personal information and/or financial information stored therein;
  • interruption or cessation of transmission to or from the Services;
  • delays in providing the Services; or
  • bugs, viruses, Trojan horses, or the like which may be transmitted to or through the Services by any third party.

• WITHOUT DEROGATING FROM THE ABOVEMENTIONED, IN NO EVENT WILL GATEWISE, ITS MANAGERS, DIRECTORS, OFFICERS, SHAREHOLDERS, PARTNERS, AFFILIATES, EMPLOYEES, CONSULTANTS, SERVICE PROVIDERS AND/OR ANY OTHER PERSON OR ENTITY ACTING ON BEHALF OF GATEWISE, BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR GATEWISE HAS BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES. THESE INCLUDE ANY LOST PROFITS, LOST INFORMATION, BUSINESS INTERRUPTION, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE ACCESS POINTS, THE INSTALLATION OF HARDWARE ON THE ACCESS, THE USE OF OR INABILITY TO USE THE SERVICES OR THE ACCESS POINT, ANY UNAUTHORIZED ACCESS TO OR USE OF GATEWISE’S SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVERS BY ANY THIRD PARTY, AND/OR; FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY INFORMATION TRANSMITTED, OR OTHERWISE MADE AVAILABLE, VIA OUR SERVICES OR OUR SERVERS OR CLOUD STORAGE; FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE ABILITY TO BYPASS THE ACCESS POINT WITHOUT PERMISSION; ETC), REGARDLESS OF THE NEGLIGENCE (EITHER ACTIVE, AFFIRMATIVE, SOLE, OR CONCURRENT) OF GATEWISE, EVEN IF GATEWISE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. GATEWISE SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF THE USE OF OR RELIANCE ON THE SERVICES OR INABILITY TO ACCESS THE ACCESS POINTS OR USE THE SERVICES, EVEN IF GATEWISE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. YOU SPECIFICALLY ACKNOWLEDGE THAT GATEWISE SHALL NOT BE LIABLE FOR ANY NEGLIGENT OR WRONGFUL CONDUCT BY ANY THIRD PARTY, AND THAT THE RISK OF HARM OR DAMAGE FROM AND/OR ASSOCIATED WITH THE FOREGOING RESTS ENTIRELY WITH YOU. IN THE EVENT THAT DESPITE THE EXPLICIT PROVISIONS OF THIS PARAGRAPH, GATEWISE IS FOUND LIABLE FOR ANY DAMAGES, GATEWISE’S MAXIMUM LIABILITY FOR ANY SUCH DAMAGES OF ANY KIND, SHALL NOT EXCEED $10 USD.

• You agree to indemnify and hold GateWise, and each of its managers, directors, officers, shareholders, partners, affiliates, employees, consultants, service providers and/or any other person or entity acting on its behalf (each a “GateWise Indemnified Party”), harmless from any and against any claim, demand, loss, liability, damage, cost or expense (including attorneys’ fees) arising out of or in connection with any of the following: (i) your use of and access to the Services; (ii) your breach or violation of any of these Terms; (iii) your violation of any third party right, including without limitation to any privacy, data protection, copyright or property right; (iv) claims, demands, suits, or proceedings made or brought against any GateWise Indemnified Party by a third party alleging a breach by you or anyone with access to your Manager Account of any applicable local, state, federal and foreign laws.

• The provisions set forth in in this §‎‎9 shall survive the termination of the Subscription Agreement and shall be enforceable by equitable relief.

10. For the avoidance of doubt, these terms are supplementary to the subscription agreement and all of the supplementary terms and conditions, such as the GateWise subscription agreement terms and conditions, GateWise general terms and conditions of use, GateWise privacy policy, etc.

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